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These terms set out the rules that govern your use of 520d, including how your account works, what we expect from you, and what you can expect from us. Access to 520d depends on your local law and eligible regions — read through these terms before you open or continue using your account.
By accessing 520d and using any part of the platform — including the game lobby, account wallet, or any transaction flow — you accept these terms in full. They apply each time you log in, make a deposit through bKash or Bank Transfer, or interact with any account feature. If you do not accept them, you should not use the platform. We may update these terms from time to time. When we do, we will post the revised version here and, where appropriate, notify you through your registered account. Continued use after an update means you accept the revised terms. These terms apply alongside any specific rules shown inside the game lobby or account settings — where there is a conflict, the more specific rule applies. Your use of bKash or Bank Transfer as a deposit or withdrawal method is also subject to the terms of those payment services, which are set separately by those providers. We are not responsible for conditions imposed by third-party payment services. Always check the limits, verification steps and fees shown in your account wallet at the time of each transaction, as those details are the current operative figures.
These terms cover four distinct areas of your relationship with 520d. Understanding which parts of the platform each area governs helps you know where to look when a question comes up about access, a transaction, site content, or a third-party service you reach through the lobby.
Rules for opening, verifying and maintaining your 520d account. This includes login credentials, identity verification steps shown at registration, and the conditions under which an account may be suspended or closed by either party.
Conditions that apply to deposits and withdrawals processed through your account wallet, including those made via bKash or Bank Transfer. Limits and verification requirements are shown at the point of transaction, not fixed in these terms.
All game content, lobby navigation, promotional notices and published support routes displayed on 520d. We own or licence this content; you may not reproduce, redistribute or commercially use any part of it without our written consent.
Links or embedded services from studios such as CQ9, PlayStar, Spadegaming and Bigtime Gaming, or from payment providers like bKash, fall under their own separate terms. We are not a party to those agreements and cannot modify them on your behalf.
These terms are not only obligations — they also set out what you can do. Your account gives you a direct route to review your own transaction history, correct registration details and contact support when something does not match what the terms describe. To check your transaction record, open the wallet section of your account and use the history filter to view deposits and withdrawals by date. If a detail in your registration profile — such as your name, phone number or linked payment method — needs correcting, go to account settings and follow the fields shown there. Do not attempt to correct identity fields without following the verification step the platform requires, as incomplete changes may restrict your access. For anything not resolved by the account settings interface, the support routes listed on this page are your next step. We aim to acknowledge policy questions raised through those routes within a reasonable timeframe, though we do not publish a fixed response window.
Open the wallet section in your account to view a dated transaction history. Each entry shows the method used — bKash, Bank Transfer — the amount and the status recorded at the time.
Account settings lets you update contact information and linked payment details. Identity fields require the verification step shown on screen — follow it fully before saving any change.
If something in your account does not match what these terms describe, contact support using one of the published routes below. Describe the specific discrepancy and include your account reference.
You can ask us to clarify any clause in these terms through the support channel. We will respond with the operative interpretation; if the terms need updating as a result, we will publish the revision here.
If you have a question about these terms, a transaction condition or your account status, use the published contact routes below. We do not publish fixed operating hours, so response times vary — give your account reference and describe the specific clause or transaction in question to help us respond accurately.
Open the chat widget on the 520d site while logged in. This is the quickest route for account-status and transaction questions tied to these terms.
Write to the support address shown in your registered account area. Include your account reference and the specific terms section or transaction date your question relates to.
The help section inside your account covers common terms queries — wallet limits, verification steps and account-closure conditions — before you need to contact the support team directly.
These four areas cover how we manage the account and data obligations that sit beneath these terms. Each one describes a real process you can check or act on through your account.
Your account credentials are your responsibility to keep secure. We do not ask for your password through any support channel. If you suspect unauthorised access, use the account settings route to change your credentials and contact support immediately.
We retain your account and transaction records for the period required under our operating conditions. You can view the records held during that period via the wallet history in your account. Requests to understand what data we hold can be raised through the email support route.
520d uses cookies to maintain your logged-in session and to remember your lobby preferences. Functional cookies are required for the platform to work. You can review cookie settings through your browser, though disabling certain cookies may affect account functionality.
When these terms change, the updated version is published here with a revised date. Where the change materially affects your account rights, we will send notice to your registered contact. Continued use after notice constitutes acceptance.
These questions cover what real account holders ask when they read through the terms — access conditions, transaction rules, data rights and how to act when something does not look right.
Access depends on your local law and eligible regions. These terms apply to any account use that is permitted under those conditions. If access is not allowed in your region under local law, these terms do not create a right to use the platform.
We post the revised version on this page. Where the change affects your account rights in a material way, we notify you through your registered contact. If you continue to use your account after a change is posted, that counts as acceptance of the revised terms.
Yes — the conditions for depositing and withdrawing through bKash or Bank Transfer sit within these terms. However, the specific limits, fees and verification requirements shown in your account wallet at the point of transaction are the current operative figures and may differ from any example figures mentioned in general policy text.
Account-closure conditions are set out in the account settings section of the platform. These terms govern that process at a policy level. Follow the steps shown in account settings, and contact support through the published routes if the closure does not complete as described.
Contact support through live chat or the email address shown in your account area. Include your account reference, the transaction date, the method used — such as bKash or Bank Transfer — and describe how the outcome differs from what the terms state.
Those studios supply game content inside the 520d lobby and operate under their own provider terms. Our terms govern your account and wallet activity on 520d. For game-engine or fairness questions specific to a studio, you would need to check that studio's own published policy.